All that luxurious and clean look is a show. So, long story short they only care about the casino customer not the hotel customer.

The hotel website clearly states that the parking is $5 on weekdays yet it is $10 and when I asked the parking staff they said it has been like that for 3 years!

Majority of the time they didn't check my room card. The security people at the door are slacking. Basically the most expensive room, The furniture in the room was ransacked, coffee table looked like it has been there for decades, cigarette burns, polish faded, cables lying around for the floor laps, no coffee machine! Oh, you have to ask for a coffee machine, and it takes 4 hrs to show in a laundry bag! How professional!īooked the room for 3 people, walked in to the room and there is no extra pillows or comforter for the third guest, called housekeeping, they brought 4 sheets because the hotel has no blankets!!! The sheets that showed up are damaged!Įlevator full of spilled liquids, trash, the room number signs with fall out numbers etc etc etc I stayed at the 1 bedroom suite with the ocean view. The fact that there is no direct connection to the casino from the rooms is very good! The reason I was not happy with my stay was the condition of the furniture in the room, the cleanliness of the elevators and the overall fell of 'not taking care of the hotel part in comparison to the Casino. The hotel is built very luxurious, and location is amazing.

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